Updated August 8, 2016
- This policy describes how Bounty Board treats your information, not how other organizations treat your information. If you are using Bounty Board in a workplace or on a device or account issued to you by your employer or another organization, that company or organization likely has its own policies regarding storage, access, modification, deletion, and retention of communications and content which may apply to your use of Bounty Board. Content that would otherwise be considered private to you or to a limited group of people may, in some cases, be accessible by your administrator. Please check with your employer or administrator about the policies it has in place regarding your communications and related content on Bounty Board. More on this below.
Information We Collect and Receive
We collect different kinds of information. Some of it is personally identifiable and some is non-identifying or aggregated. Here are the types of information we collect or receive:
- Account and profile information. The only information we require to create your Bounty Board account is an email address, password, your first and last name and general location. Optional information you can enter into your profile includes information such as your description, skills and your phone number. Your administrator(s) may request you to provide additional information about yourself in your profile, and Bounty Board has no control over such additional information collected. Any information you add to your profile is visible to other people on your account as described on your profile management page.
- Billing information. If you purchase items or subscriptions on Bounty Board, our third party payment processors will collect and store your billing address and credit card information.
- Log data. When you use Bounty Board, our servers automatically record information, including information that your browser sends whenever you visit a website or your mobile app sends when you are using it. This log data may include your Internet Protocol address, the address of the web page you visited before coming to Bounty Board, your browser type and settings, the date and time of your request, information about your browser configuration and plug-ins, language preferences, and cookie data. Log data does not contain message content and is not routinely deleted.
- Device information. In addition to log data, we may also collect information about the device you are using Bounty Board on, including what type of device it is, what operating system you are using, device settings, unique device identifiers, and crash data. Whether we collect some or all of this information often depends on what type of device you are using and its settings.
- Geo-location information. Precise GPS from mobile devices is collected only with your permission. Wi-Fi and IP addresses received from your browser or device may be used to determine approximate location.
- Service integrations. If you integrate with a service on Bounty Board, we will connect that service to ours.
- We do not receive or store your passwords for any of these services.
- If you add an integration, the third party provider of the integration may share certain information about your account with Bounty Board. Bounty Board is not responsible for how administrators may use and collect data through integrations.
- An integration can be removed at any time. Removing an integration unbinds that integration on a go-forward basis. That does not, however, delete the content that was received from the integration and indexed within Bounty Board. That content must be deleted manually.
- Communication content that you send and receive within Bounty Board.
- The message content itself. This content can include messages, pictures, files and video among other types of files.
- When messages or files were sent and by whom, when or if they were seen by you, and where you received them.
- Information from partners or other 3rd parties. Bounty Board may receive information from partners or others that we could use to make our own information better or more useful. This might be aggregate level information about which IP addresses go with which zip codes or it might be more specific information about how well an online marketing or email campaign performed.
- Cookies are small text files sent by us to your computer and from your computer to us, each time you visit our website. They are unique to your Bounty Board account or your browser. Session-based cookies last only while your browser is open and are automatically deleted when you close your browser. Persistent cookies last until you or your browser delete them or until they expire.
- Some cookies are associated with your Bounty Board account and personal information in order to remember that you are logged in and which teams you are logged into. Other cookies are not tied to your Bounty Board account but are unique and allow us to do site analytics and customization, among other similar things. If you access Bounty Board through your browser, you can manage your cookie settings there but if you disable all cookies you may not be able to use Bounty Board.
- Bounty Board sets and accesses our own cookies on our company-owned domains. In addition, we use 3rd parties like Google Analytics for website analytics. You may opt-out of third party cookies from Google Analytics on its respective website. We do not currently recognize or respond to browser-initiated “Do Not Track” signals as there is no consistent industry standard for compliance.
How We Use Your Information
We use your information for the following:
- Providing the Bounty Board service. We use information you provide to authenticate you and deliver message content to you and from you.
- Understanding and improving our products. To make the product better we have to understand how users are using it. We have a fair bit of data about usage and we intend to use it many different ways to improve our products, including research. This policy is not intended to place any limits on what we do with usage data that is aggregated or de-identified so it is no longer tied to a Bounty Board user.
- Investigating and preventing bad stuff from happening. We work hard to keep Bounty Board secure and to prevent abuse and fraud.
Communicating With You
- Solving your problems and responding to your requests. If you contact us with a problem or question, we will use your information to respond to that request and address your problems or concerns.
- Email messages. We may send you service and administrative emails, such as when we notice that you are nearing a message or integration limit. We may also contact you to inform you about changes in our services, our service offerings and important service related notices, such as changes to this policy or security and fraud notices. These messages are considered part of the service and you may not opt-out of them. In addition, we sometimes send emails to Bounty Board users about new product features or other news about Bounty Board. You can opt-out of these at any time.
- When you use Bounty Board, you have control over a number of things with respect to your own privacy and choices about how your content is visible to others or not. If you are an administrator, you have additional choices that impact your account privacy. Some users will not have access to all of the same choices that their administrator(s) do.
Message Retention Settings and Export Options
- Bounty Board offers different options for message retention and export to Administrators, depending on the level of service they have signed up for. These service levels are likely to change so please see our pricing page to learn more about which features are associated with which level of service.
- Administrators of all accounts, both free and premium, can export their account messages and files that are shared in channels. Message history for private channels and direct messages is not included in this.
- Only owners/administrators who have signed up for the appropriate level of Bounty Board service and have enabled Compliance Exports can export their account’s private messages, private shared files and direct messages. Compliance Exports may include message edit and deletion history.
Choices for Administrators
- If you have a free account, you may deactivate your account. Deactivation of an account disables your access to your account but does not delete your profile or content, which are considered part of your account data.
- Whether you can delete your message content depends on your account settings. In addition, a record of edits and deletions may be retained by your administrator, depending on the service level of your team and your team’s settings.
- While you cannot completely delete a profile once it is created, you can update your profile information at any time and modify your email settings. You can also change your user name from time to time.
- When you upload a document or a file on Bounty Board, you can decide where to share it and with whom. You can also share documents with your entire team or in a private channel. You can also share them externally by creating a public link if you choose. Files are not subject to message retention settings but can be deleted at any time by the person who uploaded the file or by your administrators.
- Administrators have the ability to manage and change most of the account settings, including message retention settings, and can modify whether or when team members can edit or delete messages. Administrators can also deactivate their account.
- Only a primary owner/administrator can deactivate or delete an account.
- The browser you use may provide you with the ability to control cookies or other types of local data storage.
- Your mobile device may provide you with choices around how and whether location or other data is shared with us.
- Bounty Board does not control these choices, or default settings, which are offered by makers of your browser or mobile device.
Sharing and Disclosure
- There are times when communications and related content and other user information may be shared by Bounty Board. This section discusses only how Bounty Board may share user information. Organizations that use Bounty Board may have their own policies for sharing and disclosure of information they can access through Bounty Board. Bounty Board may share the following information:
- With consent, to comply with legal process, or to protect Bounty Board and our users. When we have your consent or if we believe that disclosure is reasonably necessary to comply with a law, regulation or legal request; to protect the safety, rights, or property of the public, any person, or Bounty Board; or to detect, prevent, or otherwise address fraud, security or technical issues. If we receive a law enforcement or other third party request for information we will provide prior notice to the subject of the request where we are legally permitted to do so.
- Integrations. If you add an integration, Bounty Board may share information about you or your team with the provider of the integration. Bounty Board is not responsible for how the provider of the integration may collect and use your data.
- About you with your organization or Team Administrator(s).
- We may share your email address and team name with your organization. If the email address under which you’ve registered your account belongs to or is controlled by an organization (to be clear, we’re not talking about free web-based email providers like Gmail, Hotmail or Yahoo! Mail) we may disclose that email address and associated team names to that organization in order to help it understand who associated with that organization uses Bounty Board, and to assist the organization with its enterprise accounts. Please do not use a work email address for our services unless you are authorized to do so, and are therefore comfortable with this kind of sharing.
- In addition, there may be times when you contact Bounty Board to help resolve an issue specific to a team you are a member of. In order to help resolve the issue, we may need to share your concern with your administrator. When possible, we will try to mask or remove any identifying information before sharing these communications.
- As described above in the Message Retention Settings and Export Option section, Team Owners and Administrators have certain rights to export their team’s messages and files.
For Business and Research Purposes
- We may also share aggregated or de-identified information with our partners or others for business or research purposes. For example, we may tell a prospective Bounty Board customer the average number of messages sent within a Bounty Board account in a day or may partner with research firm or academics to explore interesting questions about workplace communications. Again, this policy is not intended to prohibit the disclosure and use of aggregated or de-identified data.
- Bounty Board takes reasonable steps to protect information you provide to us as part of your use of the Bounty Board service from loss, misuse, and unauthorized access or disclosure. These steps take into account the sensitivity of the information we collect, process and store and the current state of technology. When you enter sensitive information (such as sign-in credentials) we encrypt the transmission of that information using secure socket layer technology (SSL). We follow generally accepted standards to protect the personal data submitted to us, both during transmission and once we receive it. However, no electronic or email transmission or digital storage mechanism is ever fully secure or error free.
- Bounty Board is not directed to children under 13. If you learn that a minor child has provided us with personal information without your consent, please contact us.
- We may change this policy from time to time, and if we do we will post any changes on this page. If you continue to use Bounty Board after those changes are in effect, you agree to the revised policy. If the changes are material, we may provide more prominent notice or seek your consent to the new policy.
EU-US Privacy Shield (2016)
- Bounty Board complies with the EU-US Privacy Shield framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal data from European Union member countries and Switzerland. Bounty Board has certified that it adheres to the EU-US Privacy Shield of notice, choice, onward transfer, security, data integrity, access, and enforcement. While the EU-US Privacy Shield has not yet been ratified by the EU committee, its final version has been submitted and is expected to be implemented in 2016. To learn more about the EU-US Privacy Shield, please visit https://www.commerce.gov/privacyshield.
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